Frequently Asked Questions

Who is Tomás Glenn?
Tomás Glenn is a Medical Aesthetician in New York City with over a decade of experience. He has been featured in New Beauty Magazine and Martha Stewart, and has worked with Estée Lauder, DermStore, Dermalogica, and Wildling Beauty.

What is the philosophy behind Tomás Skin Studio?
We believe in the power of disconnection and returning to the basics of skin health. Every appointment is not only about results but also about creating a meaningful moment of calm and renewal.

Booking & Policies

How do I book an appointment?
Simply email bookings@tomasskinstudio.com to schedule your service.

Do I need to pay a deposit?
Yes. A $50 USD deposit via Venmo or Zelle is required to reserve your appointment. It is non-refundable but will be applied to your balance on the day of service.

What forms of payment do you accept?
Venmo, Zelle, and cash are all accepted for your remaining balance and gratuity.

What is your cancellation policy?

  • You may reschedule up to 12 hours before your appointment by emailing us.

  • Appointments may be rescheduled twice. A third reschedule or last-minute cancellation will result in forfeiture of your deposit.

During Your Appointment

How long does an appointment last?
Approximately 1 hour and 45 minutes:

  • 30 minutes: intake & preparation

  • 60 minutes: treatment

  • 15 minutes: clean-up & close

What should I prepare before my treatment?
Please set aside a peaceful space (around 7 ft x 4 ft) for the treatment bed and cart. Tomás will arrive 30 minutes prior to set up.

Will I get skincare recommendations?
Yes. Personalized skincare recommendations will be provided either in person or by email within 24 hours of your appointment.

Services

What facials do you offer?
We provide both Maintenance Treatments and Advanced Treatments, including:

  • Signature Facial – Hydration-boosting treatment with LED red light.

  • Detox Facial – Deep-cleansing, renewal-focused facial.

  • Soothing Facial – Calming treatment for sensitive or reactive skin.

  • Dermaplaning Facial – Resurfacing for smooth, glowing skin.

  • Luminfusion Facial – Retinol-based, no-downtime glow & anti-aging treatment.

  • Microneedling Facial – For returning clients upon request.

Do treatments include add-ons?
Yes. Each treatment includes one complimentary add-on, such as LED therapy, microcurrent, gua sha, or cryo massage globes.

Can I extend my treatment?
Yes. For $125, you can add 20 minutes to treat your décolleté and enjoy a relaxing shoulder massage. (Advanced treatments cannot be extended.)

Do you offer online consultations?
Yes. Virtual sessions are available (30 minutes, $125) for clients who can’t attend in person. You’ll receive a personalized review of your skincare routines and product recommendations tailored to your needs.